Malas Retail Promotions, Competitions & Giveaways – Terms & Conditions 

These terms and conditions (“Terms”) apply to all promotions, competitions, giveaways, and prize draws (“Competition(s)”) run by Malas (Pty) Ltd (“Malas”, “we”, “us”, or “our”). 
By entering any Competition, participants (“Entrant”, “you”, or “your”) agree to be bound by these Terms and any additional rules or eligibility criteria communicated in connection with a specific Competition. 

Each Competition may have its own defined entry period, prize structure, and winner selection process. In the event of a conflict between these general Terms and any Competition-specific rules, the latter will take precedence. 

1. Eligibility 

1.1. Promotions are open to legal residents of South Africa aged 18 years or older, unless otherwise specified in the Promotion details. 
1.2. Employees, agents, contractors, or directors of Malas (and their immediate family members) are not eligible to participate, unless explicitly stated. 
1.3. Malas reserves the right to verify the eligibility of any Entrant and to disqualify any Entrant who tampers with or attempts to abuse the entry process, provides false information, or breaches these Terms. 

2. Promotion Period 

2.1. Each Promotion will have a clearly defined start and end date and time (all times SAST). 
2.2. Entries or sales processed outside the Promotion Period will not qualify. 

3. How to Participate 

3.1. Participation mechanics (e.g., purchase requirement, entry form, or social-media engagement) will be outlined in each Promotion’s advertising. 
3.2. Proof of purchase (original till slip or electronic invoice) is required for redemption. 
3.3. Only one entry or redemption per person per Promotion, unless otherwise stated. 

4. Offer Details & Redemption 

4.1. Promotional offers (e.g., discounts, freebies, or service upgrades) are limited to those specifically described. 
4.2. Free gifts or add-ons (e.g., “Free Malas Cap” when buying four tyres) are subject to stock availability. 
4.3. Offers cannot be exchanged for cash or transferred, and no change will be given. 
4.4. All redeemed items remain the property of Malas until full compliance with the Promotion requirements. 
4.5. Malas reserves the right to substitute any promotional item or gift with another of equal or greater value, should the advertised item become unavailable for any reason.

5. Exclusions & Restrictions 

5.1. Unless otherwise stated, promotional discounts do not apply to prior purchases, tyres on promotion at competing retailers, pre-orders, gift cards, or service fees (e.g., fitting, alignment). 
5.2. Combining multiple promotions or coupons on a single transaction is not permitted unless expressly authorised. 
5.3. Promotions may exclude certain product lines, sizes, or brands; see specific Promotion advertising for details. 
5.4. Only one promotional gift per transaction. Unless expressly stated otherwise, each qualifying purchase may redeem either the generic gift (e.g., cap) or the brand-specific gift (e.g., Goodyear tumbler), but not both—even if the purchase meets multiple promotion criteria. 

6. Winner Selection & Notification (for Competitions/Giveaways) 

6.1. Winners will be selected at random (or as per the criteria published) by Malas or its designated agent. 
6.2. Malas will notify winners via the contact details supplied within five (5) business days of selection. 
6.3. If a winner cannot be contacted or fails to claim within fourteen (14) days, an alternate winner may be drawn. 
6.4. Malas’s decision regarding the winner(s) and all matters relating to any Promotion is final and binding, and no correspondence will be entered into. 
6.5. Prizes are awarded “as is”, and Malas makes no warranties or representations regarding any prize’s quality, suitability, or fitness for purpose. 

7. Privacy & Data Use 

7.1. By entering or purchasing under a Promotion, you consent to Malas collecting, processing, and storing your personal information for the purposes of administering the Promotion and for direct marketing, subject to your right to opt out at any time, in accordance with the Protection of Personal Information Act, 2013 (POPIA) and our [Privacy Policy]. 
7.2. Your information will not be sold or shared with unauthorised third parties. 
7.3. You may request access to or correction of your personal information held by Malas at any time. 

8. Liability & Indemnity 

8.1. Malas is not responsible for lost, late, damaged, or misdirected entries or purchases, or for any technical failures or system errors. 
8.2. To the fullest extent permitted by law, Malas, its directors, employees, and agents shall not be liable for any loss, injury, damage, or expense (whether direct, indirect, or consequential) arising out of or in connection with any Promotion or prize, other than liability which cannot be excluded by law. 
8.3. Malas’s total liability, if any, shall not exceed the value of the promotional benefit or prize offered. 
8.4. You agree to indemnify and hold harmless Malas from and against all claims, damages, liabilities, costs, or expenses arising from your participation in any Promotion, your breach of these Terms, or your misuse of any prize or promotional benefit. 

9. Intellectual Property 

9.1. All intellectual property rights in Promotion materials (including images, logos, and designs) remain the property of Malas or its licensors. 
9.2. You may not reproduce, distribute, or exploit any Promotion materials without prior written consent. 

10. Amendment, Cancellation & Force Majeure 

10.1. Malas reserves the right to amend, suspend, or cancel any Promotion at any time without notice if required by law, technical issues, or circumstances beyond our reasonable control. 
10.2. In the event of cancellation, Malas will endeavour to award any unclaimed promotional benefits fairly. 
10.3. Malas shall not be liable for any loss or damage resulting from such amendment, suspension, or cancellation. 

11. Governing Law & Jurisdiction 

11.1. These Terms are governed by the laws of the Republic of South Africa. 
11.2. Any disputes arising hereunder will be subject to the exclusive jurisdiction of the South African courts. 

12. Contact Us 

For questions or assistance regarding any Promotion or these Terms, please contact us: 
Email: [email protected] 
Phone: 0861 062 527 
WhatsApp: 084 357 7700 
Postal Address: 37 Visagie Street, Cnr Kgosi Mampuru Street, Pretoria, Gauteng, 0001 

13. General 

13.1. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed, and the remainder shall remain valid and enforceable. 
13.2. These Terms constitute the entire agreement between the parties regarding the Promotion and supersede any prior communications or representations. 
13.3. Failure by Malas to enforce any right shall not constitute a waiver of that right.